Healthcare Software Development

Clinics, hospitals, labs and pharmacies come to Solfreaks MedTech for appointment systems, patient portals, light patient-record features, telemedicine and the integrations that connect them.

A caveat first. We build software. We don't give medical, clinical or legal advice, and we don't build regulated medical devices, meaning software that diagnoses a condition or recommends a treatment. What we can do is make the everyday administrative and communication side of care work properly.

What a typical build includes

Appointment booking. Online and front-desk booking with doctor schedules, slot rules and protection against double-booking.
Patient portal. A login where patients see appointments, prescriptions, reports and invoices, on the web or in a mobile app.
Light EMR and EHR features. Visit notes, vitals, prescriptions and history, scoped to what your clinic actually records, not a full hospital information system.
Telemedicine. Video consultations with a waiting room, payment and a short follow-up note, built on WebRTC or a video provider.
Lab and pharmacy links. Orders and results exchanged with lab software, and prescriptions passed to a pharmacy module, using HL7 or FHIR where the other system supports them.
Reminders. Appointment and follow-up reminders over SMS and WhatsApp, using the approach we describe for WhatsApp business automation.
Staff screens. Reception, doctor and lab views built as a proper admin panel, designed for people who use them all day.

Data, privacy and where it lives

Access is role-based, so reception sees the schedule and not the clinical notes. Every view and change to a record is logged, data is encrypted in transit and at rest, and backups are test-restored before go-live rather than simply taken.

Rules matter here. HIPAA applies to US healthcare organisations and their partners, UK GDPR treats health data as special category data, and some countries, including some in the Gulf, have rules on where health data may be hosted. These laws apply to your organisation, not to software on its own. We design for them and can explain the technical choices to your lawyer or compliance adviser, but we can't certify that you comply. For the policy and store paperwork on a patient app, see privacy and compliance setup.

How a clinic project runs

Workflow mapping. We sit with reception, doctors and lab staff, usually for one to two weeks, and look at the paper forms and spreadsheets they use now.
Scope and data design. We agree what the first release includes, who sees what, and where the data will be hosted.
Clickable prototype. Staff try the screens before we build them, which is when most surprises appear.
Staged build. Modules arrive in order, normally booking first, with a working demo every couple of weeks.
Pilot and training. One clinic or department uses it for a few weeks while the old process keeps running alongside.
Go-live and support. Full switch-over once staff are comfortable, followed by an agreed support period.

Who it fits, and who should buy off the shelf

It fits independent clinics and small groups, labs, pharmacies and health startups that need their own workflows or a patient-facing app that packaged systems don't provide.

You may not need us if a packaged hospital management system already does what you need. Buy that instead; it will be cheaper and come with its own support. A full hospital information system across many departments is a multi-year programme beyond what we take on. And software that makes clinical decisions, or counts as a regulated medical device, is out of scope entirely.

Cost and timeline for a clinic system

Cost follows scope. The main drivers are the number of modules and user roles, how many outside systems we connect to, whether we have to migrate records from paper or an old system, hosting and compliance needs, and whether telemedicine is included. Integrations depend heavily on the other vendor's documentation and how fast they respond, so we raise them early. We usually work to a fixed scope for the first release, then move to a monthly plan for updates and support.

A focused first release, such as booking, reminders and a basic portal, typically takes eight to twelve weeks. Lab links, telemedicine or a pharmacy module add to that. The quote follows a short discovery call.

Why Solfreaks for healthcare work

The team works from Rawalpindi, in a time zone that suits clinics here and clients in the UK and the Gulf, and we have apps published on Google Play. The team is small, you talk to the people building the system, and you own the code, hosting and accounts. We also offer a related medical billing service, and the details are on our contact page, which is also where to tell us what your clinic or lab needs.

Open-source tools and references

A few public projects that come up a lot in this kind of work. They belong to other people and teams. We link to them because they are worth a look, not because anyone pays us to.

hapifhir/hapi-fhirJava implementation of the HL7 FHIR standard.
openmrs/openmrs-coreOpen-source medical record system platform.
medplum/medplumOpen-source healthcare developer platform built on FHIR.

Frequently asked questions

Will the software be HIPAA compliant?

HIPAA covers how a US healthcare organisation and its partners handle patient data, so it isn't a badge that software can carry by itself. We build the technical safeguards, such as encryption, role-based access, audit logs and tested backups, and we document them. Whether your organisation is compliant also depends on policies, training and agreements, which are a matter for your compliance adviser, not us.

Where will our patient data be stored?

That's decided before the build, not after. Options include a private cloud region, a local data centre or a server on your own premises. Some countries have rules on where health data may be hosted, and UK GDPR treats it as special category data. Tell us which country your patients are in, and ask your adviser what applies. We'll set up hosting to match.

Can you connect to our existing lab or pharmacy system?

Often, if the other system offers an API or speaks HL7 or FHIR. Many older lab and pharmacy packages offer neither, and we'd rather find that out in week one than month three. We ask the vendor for documentation early. If there's no usable interface, we'll lay out the alternatives, including file exchange, and how fragile each one is.

Can you build software that diagnoses or suggests treatment?

No. Software that makes clinical decisions can count as a regulated medical device, which needs clinical evidence and regulatory approval that we don't provide. We can build the records, scheduling, messaging, reminders and reporting around your clinicians. If you're unsure which side of the line your idea falls on, ask a regulatory consultant before you spend on development.

How do you move us off paper or an old system?

In stages. We import patient lists and appointment history, check a sample with your staff, and run the new system alongside the old process at one clinic or department first. Training happens during that pilot. You only switch fully once reception and doctors are comfortable. Some data, especially handwritten records, may not be worth migrating, and we'll tell you which.